Availability & Continuity

Monitoring, redundancy, and continuity approach for the Taloflow platform.

Scope

This page covers how we monitor availability and how we maintain service continuity.

For detailed recovery objectives and failover options, see Disaster Recovery.

For backup schedules and log retention, see Logs, Audit Logs, and Backups.

Uptime and SLA

Taloflow provides commercially reasonable efforts to maintain platform availability.

We do not offer a specific uptime SLA in the standard agreement.

For contractual terms, see the Master Services Agreement.

Monitoring and incident communication

Live uptime and incident updates are published on the Status page.

If you’re seeing an outage or degradation, contact us via the Support Hub.

Redundancy

Taloflow uses service clustering and network redundancies to reduce single points of failure.

Redundancy and continuity controls are complemented by backups and restore procedures.

Continuity and recovery

Taloflow manages infrastructure, backups, and disaster recovery procedures.

Customers do not need to configure or maintain separate disaster recovery systems for Taloflow.

For RTO / data loss guidance and emergency options, see Disaster Recovery.

Related pages

• Incident Response

• Security Overview