Incident Response

How Taloflow detects, contains, and communicates security incidents.

Incident Response Plan

Taloflow maintains a formal Incident Response Plan (IRP) to address security incidents effectively.

Incident Commander

The Chief Technology Officer (CTO) serves as the Incident Commander, with authority to make rapid decisions during security events.

Five-Phase Response Process

1. Detection

• Identify and confirm the security incident

• Initial impact assessment

• Activate incident response team

2. Containment

• Isolate affected systems

• Prevent further damage or data exposure

• Implement kill switches if necessary

3. Eradication

• Remove the threat from the environment

• Patch vulnerabilities

• Verify complete removal

4. Recovery

• Restore systems to normal operation

• Verify system integrity

• Monitor for recurrence

5. Post-Incident Review

• Conduct forensic review

• Document root cause analysis

• Update procedures to prevent recurrence

• Customer notification (if data breach affected customer information)

Kill Switches

Emergency response capabilities include:

• Network isolation: Ability to disconnect affected systems

• Infrastructure lockdown: Freeze deployments and access

• Data preservation: Capture system state for forensic analysis

Customer Notification

In the event of a data breach that affects customer information, Taloflow will:

• Notify affected customers promptly

• Provide details about the nature of the breach

• Outline steps taken to address the incident

• Advise on any recommended customer actions